To place an order just make your selection, fill your shopping cart and check out. Or call us at (956) 686-1264 during our normal business hours. Our skilled representatives will be happy to assist you.
After placing your order you will be sent an order confirmation via e-mail.
There is a 8.25% sales tax on orders shipped to Texas addresses. Tax is charged on shipping charges when the item is shipped to a Texas address. All other states are tax exempt.
Forms of Payment
Visa, Mastercard, Discover and American Express
When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.
Shipping fee is $20.00. This excludes furniture, rugs, etc.
We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.
In order to avoid confusion, please note the following:
If you need express shipping, please call (956) 686-1264 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.
Delivery Surcharges ($)
Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.
Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.
Gift & Bridal Registry
At Oh Kay's, we pride ourselves on providing registrants with a unique experience and special individual attention. Please call for a consultation with our Registry Consultant.
Gift wrapping can be included for $3.00 on purchases.
We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.
If the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.
If a product's price is higher than our website's stated price (aka our website has the wrong price for an item), we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.
As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.
We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.
We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.
A gift can be returned for exchange only.
All sales final on special orders.
Return the product to: 4300 North 10th Street, McAllen, TX 78504 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.
Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.
For other information on returns, please call (956) 686-1264.
We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier: UPS: 800-742-5877.
Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.
We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.
Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.
When it is time to find that special gift, heading to Oh Kay's on North 10th is the thing to do. There abides Kay Jancik, whose shopping experience fills her colorful, enchanting store with items to satisfy every pocketbook. We are extremely excited to offer an incredible online shopping experience through OhKays.bridgecatalog.com where Kay continues to bring her exquisite expertise in unique, fine merchandise directly to you! "Kay has been shopping since she was a little girl for the best things in the world," Kay's assistant and co-buyer, states with pride. "My mother was a collector so I was brought up looking at objects. I learned to judge good, better and best," Kay explains. "Today, I have a criteria for what I want to represent. When we go to market I consider the price point in order to buy fabulous items for reasonable prices. I judge what will be a new, cutting edge product - well made with a price I think is sellable." Taking in the wide variety of items, it is easy to see they have accomplished that ten-fold over. A natural fit for them is their bridal registry, a large part of their business. The shelves are full of MacKenzie-Childs, the iconic American luxury home furnishings and personal accessories company; Annieglass, a hand crafted line of glassware; and a colorful section by Mary Rose Young to name a few. Kay, a Valley native, started in antiques, traveling throughout New England to find the best for her customers in Dallas, Houston and the Valley. Twenty five years ago she bought Lupe's, a gift store, and has fine tuned it into her current emporium, where it has been located for 20 years. As a small business owner, Kay loves to support local artisans. "I feel it's one thing I can do to give back to my community." Good, better, best - that is Oh Kay's, that is Kay Jancik.